Manage your orders, fulfilment & channels in one place

No. Access is read-only. It reads orders, fulfilment orders and goods-out notes and reports on them — nothing is created, edited or cancelled in either system.

Encrypted at rest with AES-256-GCM at the store boundary. The key is versioned and held outside the database, so rotation does not require downtime.

Tenants share a database and are separated by Postgres row-level security, so isolation is enforced by the database rather than by remembering to add a filter in application code.

It depends on the field, and the choice is explicit. Financial status follows the storefront; stock movement and warehouse follow the ERP. Both values are always kept and the mismatch is shown rather than silently resolved.

Not yet — these are on the roadmap and are marked as Planned above. We would rather tell you that now than during your security review. Ask for the current security pack and roadmap dates.

Authorise Shopify, add Brightpearl credentials, and the first backfill runs immediately. Full order history is pulled once, then a continuous sync keeps it current. No changes to your existing systems.

Yes on Enterprise, which covers annual terms, invoicing and purchase orders. Contact sales and we will work to your procurement process.